Shah Bin Taufiqur Rahman and Dr. Darian Low Eng Swee 2025. The Impact of Artificial Intelligence on Enhancing Guest Experience of Hotel Industry in Kuala Lumpur, Malaysia. Journal of Information Technology, Cybersecurity, and Artificial Intelligence. 2, 2 (Oct. 2025), 77–106. DOI:https://doi.org/10.70715/jitcai.2025.v2.i2.019.