DEKA, Rahul; SRIVASTAVA, Reetesh Kumar. Improving Public Service Grievance Analysis: A Comparative Study of Topic Modelling Techniques with a Multi-Metric Data Cleaning Framework. Journal of Information Technology, Cybersecurity, and Artificial Intelligence, [S. l.], v. 2, n. 3, p. 41–53, 2025. DOI: 10.70715/jitcai.2025.v2.i3.031. Disponível em: https://www.jitcai.org/index.php/journal/article/view/31. Acesso em: 29 dec. 2025.