The Inclusion–Risk Paradox in FinTech and InsurTech: Effects of Algorithmic Access Expansion, Opacity, and Regulatory Safeguards

Authors

  • Dr. Christian Anthony R. Flores La Consolacion University Philippines image/svg+xml Author

    DOI:

    https://doi.org/10.70715/jitcai.2026.v3.i1.045

    Keywords:

    FinTech; InsurTech; algorithmic access expansion; algorithmic opacity; regulatory safeguards; financial inclusion; insurance inclusion; institutional vulnerability; inclusion–risk paradox; algorithmic governance

    Abstract

    The rapid diffusion of FinTech and InsurTech has fundamentally reconfigured access to financial and insurance services, particularly in emerging economies. While algorithmic systems are widely promoted as mechanisms for expanding inclusion, growing evidence suggests that these same systems may intensify institutional risk, thereby producing an inclusion–risk paradox. This study investigates the effects of algorithmic access expansion, algorithmic opacity, and regulatory safeguards on financial and insurance inclusion and institutional vulnerability within FinTech and InsurTech ecosystems. Drawing on institutional theory and algorithmic governance perspectives, the study employs a quantitative research design using survey data collected from senior banking executives, FinTech leaders, and InsurTech decision-makers across regulated financial institutions in the Philippines. Structural equation modeling is used to examine the direct and moderating relationships among the study variables, with rigorous validity and reliability procedures applied to ensure measurement robustness. The findings demonstrate that algorithmic access expansion significantly enhances financial and insurance inclusion, yet simultaneously exacerbates institutional vulnerability when algorithmic opacity remains unmitigated. Regulatory safeguards are found to play a critical moderating role, dampening risk amplification while stabilizing inclusion outcomes. By empirically articulating the coexistence of inclusion gains and risk escalation, this study advances the theoretical understanding of algorithmic paradoxes in financial systems and extends institutional governance literature within the FinTech and InsurTech domains. The results offer important implications for policymakers, regulators, and industry leaders seeking to balance innovation-driven inclusion with institutional resilience in digitally mediated financial environments.

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    Author Biography

    • Dr. Christian Anthony R. Flores, La Consolacion University Philippines

      Dr. Christian Anthony R. Flores, is a seasoned business strategist, academic scholar, and licensed professional, bringing over a decade of integrated leadership experience that bridges corporate practice and higher education. With a Doctorate in Business Administration (DBA), a Master’s degree in Business Administration (MBA), and a Bachelor’s degree in Accountancy (BSA), Dr. Flores has cultivated a professional trajectory that spans critical areas of organizational growth—ranging from B2B2C and B2C sales, strategic marketing, and account management to corporate training, people development, and enterprise operations across both retail and institutional sectors.

      Licensed by the Philippine Professional Regulation Commission, Dr. Flores upholds a strong commitment to ethical practice and national standards of professional competency. His leadership is marked by a consistent ability to align strategic goals with operational execution, delivering measurable business growth and sustainable innovation. At the heart of his managerial philosophy is a deep investment in talent development and transformational leadership.

      In academia, Dr. Flores serves as a professor and mentor, translating complex theories into actionable, real-world insights for aspiring professionals. His pedagogical style is shaped by international training, foreign studies, and intercultural experiences—grounding his instruction in a global perspective and equipping learners to meet the demands of an evolving business landscape.

      As a published author, Dr. Christian Anthony R. Flores has contributed to internationally peer-reviewed journals, with his research works indexed by Harvard University Library, Google Scholar, and other global academic repositories. He is also credited with corporate leadership books and authored publications that support the evolving needs of business education and professional practice. His scholarly contributions center on business, leadership, and education, and reflect his dedication to advancing knowledge through rigorous, evidence-based inquiry.

      Dr. Flores’s core expertise lies in strategic planning, sales acceleration, marketing optimization, organizational development, and research-driven innovation. Whether leading corporate initiatives or shaping the next generation of leaders, Dr. Christian Anthony R. Flores remains steadfast in his pursuit of excellence, professional impact, and continuous advancement.

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    Published

    01/31/2026

    How to Cite

    [1]
    C. A. Flores, “The Inclusion–Risk Paradox in FinTech and InsurTech: Effects of Algorithmic Access Expansion, Opacity, and Regulatory Safeguards”, Journal of IT, Cybersecurity, & AI, vol. 3, no. 1, pp. 13–26, Jan. 2026, doi: 10.70715/jitcai.2026.v3.i1.045.

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